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At Raaye Home Medical & Nursing  Services, we are committed to providing exceptional products and services to our valued customers. We understand that there may be circumstances where a return is necessary. This Return Policy outlines the terms and conditions regarding returns for our products.
  1. Eligible Products: Returns are applicable to products purchased directly from Raaye Home Medical & Nursing  Services. Products must be in their original condition, unused, and in the original packaging to be eligible for return.
  2. Return Requests: To initiate a return request, please contact our customer support team within [specified time period] from the date of purchase. You may be required to provide relevant details, such as order number and product information, to facilitate the return process.
  3. Evaluation of Return Requests: Each return request will be carefully evaluated on a case-by-case basis. Raaye Home Medical & Nursing  Services reserves the right to verify the validity of the return request and may request additional information or documentation, if necessary.
  4. Non-Returnable Products: Certain products may be non-returnable due to hygiene reasons or other applicable regulations. This includes but is not limited to, personal care items, medical consumables, and customized products. Please refer to the product description or contact our customer support team for clarification.
  5. Return Shipping: Customers are responsible for the cost of return shipping unless otherwise specified by Raaye Home Medical & Nursing  Services. We recommend using a trackable shipping method to ensure the safe return of the product. We are not responsible for any damage or loss that may occur during the return shipping process.
  6. Refund or Exchange: Upon receipt and inspection of the returned product, Raaye Home Medical & Nursing  Services will process the refund or exchange as per your request. Refunds will be issued using the same method of payment used for the original transaction. Please allow [specified timeframe] for the refund or exchange to be processed.
  7. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue and provide a replacement or refund as appropriate.
  8. Changes to Return Policy: Raaye Home Medical & Nursing  Services reserves the right to modify or update this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Return Policy periodically for any updates.
  9. Contact Us: If you have any questions or concerns regarding our Return Policy, please contact our customer support team. We are here to assist you and address any issues you may have.
Please note that this Return Policy applies only to products purchased directly from Raaye Home Medical & Nursing  Services and may not cover returns for third-party products. For such cases, please refer to the return policies of the respective sellers. At Raaye Home Medical & Nursing  Services, we are committed to ensuring customer satisfaction. We will make every effort to address your concerns and resolve any issues promptly and fairly. Your satisfaction is important to us, and we appreciate your trust in our products and services.